Shipping Policy
SHIPPING POLICY
www.thefootandankleclinic.com.au dispatches goods Australia-wide and to international destinations.
Normally orders are dispatched within 10 business days of the purchase order being received. However 14 business days or more may be required for some special circumstances. Within Australia, delivery times are estimated at between 10-14 business days depending on your location.
During peak times and sale periods, please allow additional time for your order to be processed (thank you for your patience!)
For international orders, please contact us first with your enquiries and we will provide a quote based on quantity, destination and weight.
Unless otherwise instructed you are giving authority to leave your delivery if no-one is home.
If the parcel has been returned to us as a result of error or inaction on your part, then as a condition of us resending the parcel back to you, we reserve the right to pass on any additional charges that we incur for the return of the parcel to us as a result of your error or inaction and further, the additional delivery costs to have the parcel reshipped to you at your nominated address.
All freight and insurance costs are to be borne by the buyer and the buyer assumes any risk of loss, theft, damage or delay of goods during transit.
Error or inaction on your part may be, but is not limited to the following and is determined at the discretion of www.thefootandankleclinic.com.au :
- You entering an incorrect or incomplete address (including omitting a company name where delivery is to a business address).
- You failing to claim the parcel for more than 2 weeks after attempted delivery.
